What can we help you with?

Subscriptions & Bundles

Beef Quality

Shipping

Miscellaneous

Subscriptions & Bundles
  • Click here to choose the subscription and bundle that will work best for you!

  • Yes! You can switch bundles before your next selected payment date! You can manage your subscription selection and payment date details here.

  • Yes. You can access your membership details either by going to Melaleuca.com and clicking the Riverbend Ranch Steaks icon at the top of the page or by visiting here.

  • Yes! We know you’re going to love our beef! If anything is not right with your package, please contact us immediately. There are a few circumstances outside of our control that are not covered under our guarantee:

    • Incorrect Shipping Information- We can only guarantee delivery to the shipping address provided at the time of your order or subscription setup.
    • Failure to Retrieve Delivery Promptly- Perishable products should be brought inside and properly stored as soon as possible after delivery.
    • Refused Deliveries- Please do not refuse delayed packages. We ask that you accept the delivery and contact us with any concerns afterward. We are unable to honour our guarantee on packages that are refused.

    For complete details, please visit Melaleuca.com/RiverbendRanch/Customer-Satisfaction-Policy.

  • Currently subscribers are limited to one bundle.

  • Individual items are not available in Canada.

  • Yes. You can add or remove a payment method in your My Account section of Melaleuca.com. To manage which payment method is used for your Riverbend Ranch Steaks subscription, please call 208-534-3040. Weekday phone hours are 8 a.m. to 6 p.m. (MT). Closed on major holidays.

  • Click here to view a page that provides an overview of each bundle.

Beef Quality
  • You can taste the delicious, well-marbled difference! Riverbend Ranch is unlike any other operation in the country. As a fully vertically integrated ranching operation, we can ensure unmatched quality from pasture-raised beef that was NEVER treated with added GROWTH HORMONES and NO ANTIBIOTICS delivered from the ranch to your door. We’ve spent more than 35 years developing purebred Black Angus cattle with the very best genetics. Because Riverbend Ranch is vertically integrated, we control quality in every step of the process, including the genetics and breeding of the cattle, ranching the cattle, the ranching operations, the farm ground to grow feed, the facilities, and even the processing plant itself! We control the entire supply chain from start to finish to provide you with a superior eating experience.

  • Never! Ever! Riverbend Ranch Black Label cattle are pasture raised with NO added GROWTH HORMONES and NO ANTIBIOTICS. That is our Never Ever promise. Sometimes a sick animal will require antibiotics to get well. That animal will receive needed medical attention, but we will remove that animal from the Riverbend Ranch Black Label program. That cow will still live a great life on the farm, but rest assured it won’t make it to your table!

  • Riverbend Ranch Black Label cattle never receive any mRNA vaccines. And No-mRNA vaccines will ever be used on our cattle.

  • All the cuts offered through Riverbend Ranch Black Label are certified 100% USDA Prime or High Choice. All our beef is aged for at least 28 days in our state-of-the-art aging cooler and features our Never Ever promise: our beef was never ever given added growth hormones or antibiotics. To learn more about the quality and flavour of our beef, visit About Us.

  • Neither “grass-finished” or “grain-finished” would be an accurate description of our finishing ration.

    Click here to learn more.

Shipping
  • Yes! Shipping is included on all orders shipped to Canada.

  • To ensure your package is delivered as timely as possible we only ship on weekdays and not over weekends. Packages will typically ship on the third Monday of each month and will arrive within 2 – 4 days of when they are shipped. Please note that anticipated ship dates may be affected by delays in CFIA approval and clearance.

  • Your Riverbend Ranch Black Label Beef will arrive in a high-quality, corrugated, insulated box that is packed with frozen cooling packs designed for sustained temperature control to ensure your order remains chilled throughout shipment- any time of year!

  • We freeze your beef to ensure you get the highest-quality experience when it arrives. We then pack it in recyclable insulation and with the optimal amount of frozen cooling packs so your meat arrives cold. Your beef will arrive at your designated delivery address either frozen or refrigerator cold.

  • Please discard the cooling packs in your trash can once your shipment arrives.

  • Because your package will need to be refrigerated shortly after it’s been delivered, we ship to physical street addresses only. We do not ship to post office boxes.

  • We are pleased to offer Riverbend Black Label beef to the vast majority of Canadians. There are some postal codes unavailable at this time due to carrier restrictions. Please contact our Riverbend team for the latest updates.

  • Yes! But some delivery drivers will not leave a package at an apartment if there isn’t someone present to receive the package. Also, we cannot be responsible for a package left outside of an apartment that doesn’t get refrigerated shortly after delivery. Check with your local UPS location for information on how they typically handle deliveries in your area.

  • Yes! You can follow this link to create a free UPS My Choice® account. Once you have received confirmation that your bundle has been shipped by UPS, login to My Choice® and instruct UPS to ship it to a different address. A nominal fee may be associated with this request. Note that any changes could void Riverbend Ranch’s satisfaction guarantee.

Miscellaneous
  • An individual that chooses to not be a Melaleuca Member can still subscribe as a customer of Riverbend Ranch. Non-Member Riverbend Ranch customers will pay the Non-Member price for Black Label products and are not eligible for any of the amazing benefits of being a Melaleuca Member.

  • The ability to purchase Riverbend Ranch Black Label Beef is an exceptional benefit that is connected to your Melaleuca Membership, but purchases do not count towards your monthly Melaleuca Product Point commitment.

  • Riverbend Ranch Black Label Beef is a benefit for Melaleuca shoppers. However, it is not included in the Loyalty Shopping Dollars program.

  • Yes. You can call one of our friendly and knowledgeable customer service representatives at 208-534-3040 or email us. Weekday phone hours are 8 a.m. to 6 p.m. (MT). Closed on major holidays.

  • Yes! Beef is on the R3 YES List and can be consumed as part of your healthy, balanced R3 lifestyle!

  • You can easily cancel your subscription by calling 208-534-3040 or by visiting here before your bill date. Plus, you are always welcome to resubscribe if you change your mind! If you cancel your subscription after an order has been processed, you will still receive and be charged for that order.

  • Please visit the Melaleuca Business Center to learn more about how your Melaleuca business is impacted or call Business Development at 1-800-742-8803.

  • Yes! When consumed as a part of a healthy, balanced diet, beef is a great source of vitamins and protein, including all nine essential amino acids. For even more information, watch our video detailing the health benefits of beef. Citations for the research mentioned in the video can be found here.

Have a question you can’t find an answer to?

Please reach out! Call 208-534-3040 or email us.