Because Riverbend Ranch Black Label beef is perishable, it cannot be restocked or resold. Therefore, we are unable to accept returns. Instead, we will gladly work with you to resolve any issues.
We ask that you open your box as soon as you receive it, and if anything is wrong, please contact us immediately and we will make it right.
We guarantee your satisfaction, including:
There are a few things that are outside of our control and therefore are not covered by our guarantee:
Also, if any packages are damaged, please let us know immediately. Because we cannot physically assess the damage, we may ask you to provide photos of the product labels and reported damage.
Should you have any questions about the Riverbend Ranch Black Label satisfaction policy, please contact our Customer Service team at [email protected] or by calling 208-534-3040.